Partner Success Manager

As a Partner Success Manager in Sydney, you will play a crucial role in the HealthTech industry by building strong relationships with partners and driving strategic growth. This permanent position offers a rewarding opportunity to work closely with partners to achieve shared success and deliver exceptional results.

Client Details

Healthcare technology company focused on improving care delivery through software and digital platforms. It builds, acquires, and scales healthcare technology products used across:

• Pharmacy
• Primary care
• Aged/community care
• Specialist practices
• Healthcare interoperability and communication platforms

Description

• Building and maintaining strong, trusted relationships with existing and new partners across ANZ, acting as the primary point of contact for partner engagement.
• Collaborating closely with the Commercial Operations Manager to define, track, and report on partner performance metrics and contract activity.
• Managing partner contracts, renewals, and payment schedules efficiently and in line with commercial and compliance requirements.
• Identifying and supporting new partnership opportunities that align with the commercial and strategic objectives.
• Managing day-to-day team performance, including targets, drivers, and accountability.
• Leading the Partner Integrations team to deliver seamless, high-quality onboarding and integration outcomes.
• Undertake any other reasonable duties requested by the manager or company.
• Supporting complex or high-value partner integrations to ensure technical feasibility and accuracy.

Profile

A successful Partner Success Manager should have:

• 4-6+ years in senior roles involving partner management, partner integrations, or senior technical leadership roles
• Proven track record leading cross-functional technical and commercial teams.
• Experience in healthcare technology, interoperability standards, or related software integration fields
• Demonstrated ability to manage geographically dispersed teams.
• Excellent relationship-building and stakeholder management skills with both technical and commercial partners
• Strong leadership skills: coaching, mentoring, and team development ( Team of 4+ )
• Excellent communication and presentation skills, including executive reporting

Job Offer

• Competitive salary ranging from $140,000 AUD + Super + Bonus
• Permanent position based in Sydney.
• 2 days in the office (Monday is anchor day), 3 days WFH
• May have to attend Conferences, Partner meetings, Industry meetings Mainly interstate, VIC, QLD and Auckland.

If this role fits your experience, for your skills and experience, we encourage you to apply.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Shruti Patro on [+61 2 8221 8144](tel:+61 2 8221 8144).