Partner Success Manager - Freight Brokerage Experience

About the Role

OLIMP is transforming the warehouse industry, and our mission is to revolutionize flexible, on demand warehousing. The industry is huge, and so is the opportunity to change how freight moves. We are dedicated to serving our customers and delivering benefits to freight companies, consumers, warehouses, and the environment. As an on-demand solution, we pride ourselves in assisting our customers to the best of our ability, while providing additional revenue for warehouse facilities.

OLIMP is seeking a highly motivated and detail-oriented Partner Success Manager to join our growing team. This role is responsible for managing inbound customer requests related to warehousing services, from initial intake through quoting and invoicing.

The ideal candidate thrives in a fast-paced environment, is highly organized, and is passionate about delivering exceptional customer service.

Key Responsibilities

• Manage and process new inbound customer requests for warehousing services
• Review scopes of work and assess customer requirements
• Prepare accurate and timely warehouse quotes based on service needs
• Own and manage opportunities from initial request through invoicing
• Communicate clearly and professionally with customers and internal teams
• Ensure a seamless and positive customer experience throughout the process
• Track and manage multiple opportunities simultaneously while meeting deadlines
• Collaborate with internal teams to ensure service feasibility and execution

Qualifications

• Previous experience in freight brokerage (carrier sales, account management, or operations) strongly preferred
• Strong ability to multitask and manage competing priorities
• Comfortable working in a fast-paced, high-volume environment
• Excellent organizational and time management skills
• Strong communication and customer service skills
• Team-oriented mindset with a proactive, solutions-driven approach
• “Go-getter” attitude with a willingness to take ownership and drive results

What We’re Looking For

• Someone who takes initiative and doesn’t wait to be told what to do
• A problem-solver who can think critically and act quickly
• A detail-oriented professional who ensures accuracy in all deliverables

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Associate (Required)

Experience:

• Logistics and/orWarehousing: 1 year (Required)

Work Location: In person