Partners Relation Officer

What You Will Do

• Manage day-to-day relationships with existing partners, resolving issues, gathering feedback, and ensuring compliance with BSP and AMLC requirements at the outlet level

• Support the partner performance-tiering system by supplying outlet-level data and acting as the relationship owner in tier conversations (upgrades, remediation, and offboarding)

• Localize and roll out marketing and co-branding materials to outlets, such as posters, counter standees, and staff scripts, to drive walk-in conversion

• Run outlet-level promotions and incentive campaigns tied to KYC completion and first-transaction targets

• Coordinate execution of the social media and content calendar, with outlet-specific and regional tie-ins

What We Are Looking For

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field

• At least 2 years of experience in partner or account management, trade/field marketing, or retail marketing, preferably in financial services, remittance, pawnshop, retail chain, or fintech

• Experience executing field activations, merchandising rollouts, or branch/outlet-level campaigns

• Working knowledge of social media content execution and basic campaign performance tracking

• Comfortable working with data; able to read partner performance reports and work in Excel or Google Sheets

• Familiarity with BSP and AMLC regulations, KYC, and customer onboarding is a strong advantage

• Proficient in AI-powered tools such as ChatGPT, Claude, Gemini, and similar platforms

• Excellent relationship-building and communication skills in English and Filipino

• Willing to travel to partner outlets, including provincial locations, as required

Pay: Php26,000.00 - Php30,000.00 per month

Benefits:

• Additional leave
• Company events
• Flextime
• Health insurance
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Work Location: In person