Partnership Manager - Contract

About Clockenflap

Clockenflap is Hong Kong’s premier international outdoor music and arts festival. Known for its diverse lineup, immersive art installations, and vibrant atmosphere, we bring together world-class artists and a passionate community for an unforgettable cultural experience.

The Role

We are looking for a highly organized and client-focused Partnerships Manager to join our team on a 4-month fixed-term contract. This is not a business developement role; it is a delivery and account servicing position. You will be the linchpin of our partnership execution, responsible for ensuring that our brand partners have a seamless, high-impact experience from contract signing through to post-event reporting .

You will manage a portfolio of key accounts, overseeing the fulfilment of all contractual rights, coordinating complex logistical activations, and maintaining excellent relationships with partner stakeholders . The ideal candidate thrives in a fast-paced, live-event environment and is detail-driven, calm under pressure, and passionate about bringing creative brand activations to life .

Key Responsibilities

Account Management & Servicing

• Serve as the primary day-to-day contact for assigned brand partners, managing all communications and ensuring a premium client experience .
• Build and maintain strong, trusted relationships with partner stakeholders and agencies, ensuring a clear understanding of their campaign objectives and contractual rights .
• Own the partner journey from onboarding to post-event, proactively managing expectations and solving problems to ensure long-term satisfaction .

Delivery & Execution

• Lead the flawless execution of all contracted sponsorship deliverables and assets, ensuring accuracy and full alignment with partner agreements .
• Manage the operational delivery with the dedicated production team of brand activations onsite, including load-in/load-out coordination, staffing, and troubleshooting .
• Develop and maintain detailed rights trackers, activation schedules, and project timelines to ensure all deadlines are met .

Cross-Functional Coordination

• Act as the bridge between partners and internal teams, including Production, Marketing, Creative, Operations, and Finance .
• Brief internal teams on partner requirements and ensure all activity is seamlessly integrated into the broader festival environment and customer journey .
• Coordinate with vendors and suppliers regarding production and installation requirements for partner activations .

Reporting & Compliance

• Compile comprehensive post-event recap reports, gathering feedback, metrics, and proof-of-performance documentation for partners .
• Track budgets, invoices, and payments in collaboration with the Finance team.