Partnership Support Officer

• Inputting data and archiving documents
• Handling correspondence (emails, letters, phone calls) with employee loan customers
• Handling Troubleshooting issues related to employee loan products and assisting in providing solutions to HR partners/customers
• Collaborating with other internal divisions such as product, engineering, legal, and others to meet the needs of HR partners/customers
• Assisting in the preparation of reports or office documents
• Guiding HR partners in filling out employee loan data templates
• Following up on documents with relevant internal or external parties (HR partners/customers)
• Organizing the data room containing employee loan documents
• Assisting with other administrative tasks as needed by the team or supervisor

Qualifications

• Minimum Bachelor Degree from reputable universities with a minimum GPA of 3.0.
• Minimum of 2 years of work experience
• Proficient in English (written and spoken)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Strong attention to detail