Partnerships Manager

Who you are

• Bachelor’s degree in business, Marketing, or a related field, or at least 3 years of equivalent work experience
• Proven track record in eCommerce partnership management or a similar commercial role, ideally within the eCommerce industry
• Strong business and financial acumen, with excellent time management and organizational skills
• Highly motivated, entrepreneurial, and results-driven, with the ability to work both independently and collaboratively
• In-depth understanding of Direct-to-Consumer (DTC) eCommerce platforms, logistics, and digital marketing channels
• Outstanding communication, negotiation, and relationship-building skills
• Analytical mindset with the capability to interpret data, derive insights, and make data-driven decisions
• Proficiency in CRM systems, project management tools, and Microsoft Office Suite
• Demonstrated ability to communicate, present, and influence effectively at all organisational levels, including executive and C-level

What the job involves

• As a Partnerships Manager, you will be instrumental in fostering and enhancing relationships with our eCommerce partners to drive sales growth and maximise revenue for the DACH region
• This role involves managing daily operations of partner accounts, ensuring seamless collaboration, and devising strategies for mutual growth and success. Your expertise in eCommerce, business development, communication and partner ecosystem development will be critical in achieving our objectives
• Cultivate and sustain relationships with key eCommerce partners, including digital agencies, online marketplaces, payment service providers, platforms, and third-party logistics (3PL) providers
• Collaborate with partners to uncover growth opportunities, align business goals, and execute joint marketing campaigns
• Maintain regular communication with partners to update them on referral performance, product advancements, promotions, and other relevant developments
• Monitor partner performance, analyse data, and offer recommendations to enhance sales and revenue
• Negotiate partnership agreements and contracts to ensure mutually beneficial terms
• Identify and pursue new expansion opportunities, including new market entries and innovative partnership programs
• Collaborate with Global-e’s marketing team to develop high-impact promotions, events, and co-sponsorship opportunities
• Create compelling presentations and collateral to showcase the benefits of partnering with Global-e
• Formulate and execute strategic plans to achieve growth targets in line with business objectives
• Analyse market trends and competitor activities to identify potential opportunities and challenges
• Partner with cross-functional teams, including marketing, sales, customer success, and product development, to align strategies and drive results
• Track key performance indicators (KPIs) for eCommerce partnerships, such as referrals, demos, average contract size, and total contracts
• Analyse data to generate actionable insights and optimise partner performance
• Prepare and present regular reports to internal stakeholders and partners, highlighting findings and recommendations
• Develop strong relationships with internal teams such as Marketing, Sales, and Solutions to ensure effective support for partnership activities
• Serve as the primary point of contact for eCommerce partners, addressing their needs, resolving issues, and delivering exceptional service