Parts Advisor

Overview

Join our dynamic team as a Parts Advisor and become the vital link between our dealership and our valued customers. In this energetic role, you will leverage your automotive knowledge and exceptional customer service skills to assist clients in finding the right parts and accessories for their vehicles. Your proactive approach will ensure smooth operations, accurate order fulfillment, and a positive shopping experience for every customer. This paid position offers an exciting opportunity to grow within a fast-paced retail environment dedicated to automotive excellence.

Responsibilities

• Greet customers warmly and assess their parts needs with enthusiasm and professionalism
• Provide expert advice on automotive parts, accessories, and maintenance products, utilizing your dealership experience and product knowledge
• Manage inventory levels, process orders accurately using POS (Point of Sale) systems, and ensure timely fulfillment of customer requests
• Assist customers with cash handling, cashiering duties, and maintaining accurate transaction records
• Communicate effectively with customers via phone and in person, demonstrating excellent phone etiquette and communication skills
• Collaborate with the sales team to promote relevant products through marketing initiatives and upselling techniques
• Maintain a clean, organized workspace, ensuring all parts are properly stored and labeled according to organizational standards
• Utilize Microsoft Excel for inventory tracking, order management, and reporting purposes

Requirements

• Previous dealership experience or retail sales background preferred; familiarity with automotive repair is a plus
• Proficiency in POS systems, cashiering, and order fulfillment processes
• Multilingual or bilingual abilities are highly desirable to serve diverse customer bases effectively
• Strong communication skills with excellent phone etiquette and negotiation abilities
• Knowledge of automotive parts, maintenance procedures, and basic math skills for accurate transactions
• Experience with Microsoft Excel for data organization and reporting tasks
• Organizational skills to manage inventory efficiently and prioritize customer service needs
• Ability to handle cash securely while maintaining accuracy in cash handling procedures

Embark on a rewarding career where your passion for automotive care meets outstanding customer service. We’re committed to supporting your growth through ongoing training opportunities and a vibrant team environment. Join us today as we drive excellence forward!

Pay: $22.00-$23.00 per hour

Benefits:

• Disability insurance
• Extended health care
• Life insurance
• Store discount
• Vision care

Work Location: In person