Parts Assistant

SMS Equipment is seeking a detail-oriented and proactive Parts Assistant to provide accurate administrative and clerical support to the Parts Department and Hose Shop. This role supports day-to-day parts processes, work order documentation, vendor orders, claims, receipts, audits, and internal customer service in a fast-paced site environment.

Work Location: Fort McMurray, AB - Suncor gate
Salary: $60,000 to $69,000 per annum
Work Arrangement: Fixed on site - working from the customer site each day
Schedule: Monday to Friday

What You'll Do

• Provide day-to-day administrative and clerical support to the Parts Department and Hose Shop.
• Maintain accurate records by scanning documents, keeping paperwork current, and supporting work order administration.
• Assist with overflow expediting of back orders from Komatsu America stock purchase orders.
• Maintain Komatsu and carrier claims related to shortages or damages.
• Support weekly parts orders across multiple vendors.
• Process cash receipts accurately and forward required documentation to Head Office.
• Complete daily hotlinking and audit requests.
• Open and close Hose Room work orders for stock and customer orders.
• Perform additional duties as assigned by the Component and Inventory Superintendent.

What You Bring

The successful candidate will have a Grade 12 diploma or equivalent and at least 2 years of administrative experience. Other qualifications include:

• Proficiency with Microsoft Outlook, Excel, and Word.
• Strong attention to detail and accurate data-entry skills.
• Ability to organize paperwork, maintain records, and keep work orders current.
• Understanding of service- and parts-related transactions and process flow.
• Experience in a parts department is an asset.
• Experience with computerized inventory systems, including eXtend, EMS, SAP, or similar systems, is an asset.
• Self-directed approach with an interest in process improvement and reliable internal customer support.

This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.