Parts Associate

About Us:

Optimum RV is a leading dealership known for providing high-quality recreational vehicles and exceptional customer service. We are seeking a knowledgeable and customer-focused RV Parts Associate to join our team and assist customers in finding the right parts and accessories for their RV.

Responsibilities:

Parts Associates provide excellent customer service at the Parts counter. The primary duties will include:

• Assisting customers in identifying and locating RV parts and accessories.
• Providing detailed information and recommendations on parts, accessories, and related services.
• Processing parts orders, including special orders and warranty parts.
• Managing parts inventory, including receiving, stocking, and organizing parts.
• Maintaining accurate records of parts transactions and inventory levels.
• Collaborating with the service department to ensure the timely availability of parts for repairs and maintenance.
• Handling customer inquiries and resolving issues in a professional and courteous manner.
• Keeping the parts counter and showroom clean, organized, and well-stocked.
• Adhering to all safety protocols and company policies.
• All other responsibilities as assigned.

Minimum Qualifications:

• Proven experience in a parts counter or similar customer service role, preferably in the automotive or RV industry.
• Strong knowledge of RV parts, accessories, and systems.
• Excellent customer service and communication skills.
• Ability to identify and locate parts using catalogs, computer systems, and other resources.
• Strong organizational skills and attention to detail.
• Proficiency in using parts management software and computer systems.
• High school diploma or equivalent.

Essential Characteristics:

• Customer Focused: We listen, solve problems, and stay focused on our mission.
• Humble: We stay coachable and always learning, confident in our skills but never arrogant.
• Reliable: We keep our word to our team and our customers-doing what we say every time.
• Relentless Drive: We have a strong work ethic, sense of urgency, and never settle in the pursuit of our mission.

Benefits:

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life Insurance
• Supplemental Life Insurance
• Short- & Long-Term Disability
• Critical Illness, Accident, and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay

Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.