Parts Associate

Title: Parts Associate Facility: Mira Loma, CA

Department: Parts Job Type: Non-Exempt

Supervisor: Parts Manager

Position Summary

The Parts Associate is responsible for demonstrating superior customer service to our internal and external customers by providing professional assistance in person and via phone and ensuring accuracy in the procurement and fulfillment of all parts orders.

Responsibilities:

The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion.

• Precisely take orders through all available tools and resources (phone, text, counter, and email)

• Effectively research and create orders using internal inventory and external partnerships, as needed

• Assist in managing and controlling parts inventory

• Ship and receive incoming and outgoing orders with accuracy

• Replenishment of company Vans, review requests and fill

• Make hose assemblies using in house tools

• Ensure warehouse and counter is well organized, clean and stocked

• General clerical duties including but not limited to filing, emailing, creation of orders.

• High school graduate

• Previous parts experience in a retail or warehouse environment preferred

• Highly desired or preferred industry experience for front or back counter help (working with technicians or over the counter customers)

• Proficiency with MS Word, MS Excel, Outlook

• Organizational and time management skills

• Inventory control ability

• Good oral and written communication skills

• Valid California driver’s license

• Expected to attend parts classes when offered by management

• Appearance must be neat and professional

Physical requirements

• Must be able to repetitively stoop, bend, push, pull, squat, climb and kneel on a regular basis

• Must be able to operate computers, hose making machines

• Must be physically able to repetitively lift 50 pounds unaided (must ask for assistance if lifting over 50 pounds)

• Must be physically able to operate / drive, a company van if necessary to go to customer site

• Must be physically able to speak and interact with other company associates

• Must be physically and mentally able to read, write, and follow directions

We value our Associates and offer competitive wages with great benefits such as:

• Medical, dental and vision insurance
• Short- and long-term disability coverage (employer sponsored)
• Basic Life insurance (employer sponsored)
• Voluntary Life insurance
• Flexible spending accounts
• 401k with a company match of 50% of your contribution (up to 6% of your current salary)
• Career development opportunities
• And much, much more!

Wage range DOE: $21.11/hr. - $27.59/hr.