Parts Associate

Rentix Solutions is a newly formed organization created through the merger of Jack Doheny Companies (JDC) and Vacuum Truck Rentals (VTR). Together, we are proud to be one of the nation’s leading specialty equipment rental providers, supporting customers across the water and sewer, electric utility, and environmental markets. As Rentix Solutions continues to grow, we are bringing together the experience, expertise, and strong customer relationships of both organizations to build an even stronger future.

Position Overview

The Parts Associate is responsible for supporting parts sales and distribution for internal and external customers. This position will assist customers with parts inquiries, identify and source parts, process orders, support branch and service needs, maintain accurate inventory, and help ensure customers receive the correct parts in a timely manner. The ideal candidate is customer focused, organized, dependable, and able to manage multiple priorities in a fast-paced environment.

Job Responsibilities

• Assist customers with parts inquiries, quotes, and orders.
• Identify and source parts for customers and service jobs.
• Order parts and special items from vendors.
• Process and ship customer orders accurately and on time.
• Pull, package, load, and unload parts as needed.
• Assist with parts inventory and obsolete or overstock inventory.
• Support branches with parts needs as needed.
• Communicate with customers, vendors, and other Rentix locations.
• Support service and warranty needs by sourcing parts and supplies.
• Maintain accurate parts and order information in company systems.
• Other duties as assigned.

Job Requirements

• High school diploma or equivalent.
• Previous parts, warehouse, heavy equipment, or truck experience preferred.
• Basic computer skills.
• Strong customer service and communication skills.
• Ability to organize and manage multiple tasks.
• Ability to operate a forklift.
• Valid driver's license with a good driving record.
• Willingness to learn and work as part of a team.

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Short and Long Term Disability insurance
• Vision insurance
• Life insurance
• Paid time off

Rentix Solutions: The Way We Work

• Continuously seek innovative ways to improve branch performance and customer satisfaction.
• Foster teamwork, accountability, and open communication.
• Lead with integrity, professionalism, and respect.
• Promote a safe work environment and ensure compliance with company policies and regulatory requirements.
• Deliver exceptional service to both internal and external customers.

Rentix Solutions is an Equal Opportunity Employer