Parts Clerk

The Parts Executive / Parts Department Supervisor oversees the daily operations of the Parts Department, including inventory management, stock control, procurement, order processing, and customer service. The role ensures the availability of parts through effective inventory planning, supplier management, and timely procurement while maintaining accurate inventory records. The incumbent is also responsible for resolving customer inquiries and complaints, improving service quality through customer feedback, and ensuring smooth departmental operations through efficient resource management.

Key Responsibilities:

• Day-to-day operations: Oversee the daily activities of the parts department, including inventory management, order processing, and customer service.
• Resource allocation: Ensure efficient use of resources, including personnel, equipment, and supplies.
• Problem-solving: Address any operational issues or challenges that may arise.
• Customer service: Provide excellent customer service, including prompt responses to inquiries and efficient order fulfillment.
• Complaint resolution: Handle customer complaints and resolve issues in a timely and satisfactory manner.
• Customer feedback: Gather customer feedback and use it to improve products and services.
• Inventory management: Maintain accurate and up-to-date inventory records.
• Stock control: Monitor stock levels to ensure adequate supply and minimize stockouts.
• Purchasing: Source and procure parts from suppliers, ensuring competitive pricing and quality.
• Vendor management: Manage relationships with suppliers and negotiate favorable terms.

Job Requirement:

Specify the minimum education, experience, and skills required for the position, such as:

• Diploma or Bachelor's degree in business administration or related field.
• Minimum 2 years of working experience.
• Possesses competent skills/ knowledge, particularly in Microsoft Excel and Inventory Management.
• Proven experience in sales, customer service, or management
• Strong leadership and communication skills
• Proficiency in relevant software applications
• Knowledge of parts inventory management and procurement processes.
• Being able to speak, read, and write in Malay and English will be advantageous.
• Maintaining a positive learning attitude will be beneficial.

If you are interested, please upload your resume here or contact us:

Email: [email protected]