Parts Interpreter

About the role

Reporting to the Parts Manager, you will be responsible for the accurate identification, sourcing, ordering, and supply of parts for our workshop technicians and retail customers.

Key responsibilities

• Interpreting and identifying automotive parts using manufacturer catalogues and systems
• Supplying parts to technicians efficiently to support workshop productivity
• Processing customer and trade enquiries via phone, email, and in person
• Ordering and receipting stock from suppliers
• Maintaining inventory accuracy and stock control
• Preparing customer quotations and invoices
• Assisting with warranty parts returns and claims
• Maintaining a clean, organised, and professional parts department
• Delivering outstanding customer service at every interaction

About you

• Excellent communication and customer service abilities
• Strong attention to detail and organisational skills
• Ability to work effectively in a fast-paced environment
• Intermediate computer skills
• A positive attitude and willingness to learn
• Current Australian driver's licence

About us

Zeekr Parramatta is part of one of Australia's leading automotive dealer groups and represents one of the world's most exciting premium electric vehicle brands.

Benefits

• Competitive remuneration package
• Career development opportunities within a growing automotive group
• Ongoing manufacturer training and support
• Modern facilities and a supportive team culture
• Work with one of the fastest-growing premium EV brands globally
• Employee discounts and benefits