Parts Interpreter

Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow.

Say Hi! to your next challenge — explore the opportunity and apply below!

Your mission

As a Parts Interpreter you will facilitate Spare Parts and Accessory sales to existing and prospective Hiab customers. Interpret parts requests from end users and to oversee a broad range of clients, inclusive of dealers and retail clients and Warranty Management.

Key responsibilities

• Work as part of a team to manage the local parts holding and Van stocks for staff
• Ensure interactions with clients are timely and quotations are provided promptly
• Keep abreast of market initiatives and share with the team as appropriate
• Participate in Annual Parts and Accessory Marketing Campaign development
• Ensure the best freight option is selected to achieve: Desired eta’s, Minimise Freight Cost, Reduce risk of damage
• Proactively work with our accounts team and clients to establish trading accounts where possible
• Ensure Cash sales are processed in accordance with company guidelines
• Promote and Administer Hiab’s proprietary e-commerce platform – Webshop
• Warranty Management.

What we are looking for

• Minimum Year 12 or equivalent
• Previous experience in a similar role
• General understanding of electrical, mechanical and hydraulic systems - not essential but preferred
• General logistical understanding would be held in high regard
• For the right candidate training could be provided if required
• Customer relationship and customer service skills
• Good IT skills and previous SAP experience would be highly regarded.

What we offer

As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.

Ready to apply?

Click on the apply button below to send in your application in English. Applications will be reviewed on a rolling basis.

This role has been approved as a direct only hire, as such any Agency referrals will not be accepted.

We Are HiabHiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.

www.hiabgroup.com