Parts Interpreter

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We believe in flexibility for you to explore your passions while making an impact   through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Parts Interpreter to join our team in Carole Park, QLD. In this role, you will assist customers, technicians, and other parts personnel in securing needed parts and supplies. You will be responsible for managing the parts and supplies that come in and out of a workshop or warehouse. On a typical day, the job is to make sure the right parts are in stock, stored properly and ready when technicians or customers need them.

In this role, you will make an impact in the following ways:

• Act as the first contact for customers, addressing their needs and issues promptly
• Parts interpretation and the provision of required parts
• Processing and receiving orders and quotes in a timely manner
• Advise on part suitability and talk customers through the best solution for the job
• Carries out customer parts counter duties including receiving parts calls, greeting, and assisting walk-in customers, completing and processing paperwork and handling check, and credit card transactions
• Organise and manage daily freight delivery
• Work closely with office and service departments
• Accountability of all parts correctly counted in and out of the Lae branch
• Carry out quarterly & annual parts count

To be successful in this role you will need the following:

• Parts interpreter experience in an Automotive or similar industry
• Customer service and effective communication
• Engine knowledge is an advantage
• Ability to learn new software and processes
• High attention to detail with the ability to prioritise and troubleshot complex tasks
• Forklift ticket would be highly desirable
• Valid car drivers license is required

Compensation and Benefits

• Full Time, 38hrs per week
• Competitive hourly rate
• Overtime as required – Penalty rates paid for all work above 38 hours
• Safety equipment / PPE provided
• Uniforms provided
• Comprehensive Cummins product training provided
• Income Protection continuance insurance
• Discounts with select private health insurance, PC software/hardware and a range of vehicles
• Annual remuneration review
• Participation in an annual variable compensation (bonus) program
• A range of personal and professional benefits
• Onsite parking
• Employee Assistance Program available to employees
• Paid Parental leave (Conditions apply)

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women.  Click here (link to our work180 page: https://work180.com/en-au/for-women/employer/cummins-australia/jobs) to check out our Benefits