Parts Sales Representative

Bucklin Tractor & Implement Co. (“BTI”)  is looking for a highly motivated Parts Sales Representative to join our team in our Pratt location. The Parts Sales Representatives’ primary responsibility is to provide exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.

BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.

Responsibilities:

Support customers by:

• Properly identifying needed items using parts catalogs or microfiche
• Attempting sales of additional needed or related parts or accessories
• Locating and obtaining merchandise, if it is a “stocked” item
• Filling customer’s want for “out-of-stock” or “non-stocked” merchandise
• Making certain that the technician or customer receives the proper part on time, as promised
• Properly tracking lost sales

Charge out merchandise by:

• Looking up current prices by part number
• Completing required documents before disbursing parts
• Entering all necessary information in inventory control systems records

Distribute special order parts by:

• Recording and entering special orders
• Following through to installation or delivery to customer

Maintain shelf stock by:

• Returning all unsold merchandise to stock
• Noting discrepancies between inventory records and shelf quantities

Receive warranty parts by:

• Ensuring that defective merchandise is properly tagged with date and correct numbers
• Placing material in warranty parts bin area as required

Keep counters clean and neat by:

• Keeping counter tops and the areas behind/under counter clean, clear of parts and/or debris

• Maintaining displays in counter area, as required

• Performing housekeeping duties in counter areas as required

• Handle inbound and outbound freight

• Perform related or other tasks, as assigned

Experience, Education, Skills and Knowledge:

• Basic data entry/keyboarding skills
• Basic parts and machinery knowledge
• Ability to use the John Deere Parts Catalog computer application
• Ability to work in a team environment
• Ability to lift items weighing up to 75 lbs
• High School Diploma or equivalent experience

Benefits:

• 401(k) w/ company match
• Health and Dental Insurance
• Life Insurance
• Paid Time Off
• Training and Development Opportunities
• Company Paid Holidays
• Employee Discounts
• Employee Assistance Program