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Parts Sales Representative

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Onsite

Parts Sales Representative

Lenco Armored Vehicles

Parts Sales Representative

Skills

Inventory ManagementCustomer SupportCompliance

2 months ago

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Important information


Contract type:

Permanent

Location:

Pittsfield, MA 01201, USA

Work mode:

Onsite

Published on:

30 August 2026

What they need


  • About Lenco Armored Vehicles:** Lenco Armored Vehicles is a U.S.-based

manufacturer of specialized armored vehicles used by law enforcement,

military, fire, and rescue agencies worldwide. Our work directly

supports first responders operating in high-risk environments. We offer

long-term stability, consistent production schedules, and a

mission-driven manufacturing environment. **Job Summary:** The Parts

Sales Representative supports customers throughout the parts sales

process, from identifying the correct components and preparing

quotations to coordinating orders, shipments, returns, and follow-up. As

a key link between customers and internal teams, you will translate

customer needs into accurate parts requirements and help ensure each

request moves efficiently from inquiry through delivery. **What You'll

Do:** - Respond to parts and accessory inquiries by phone and email

while providing prompt, professional customer support. - Identify the

correct parts using vehicle configuration, bills of material, catalogs,

and other resources. - Create and maintain quotations, orders, and

related documentation while verifying part numbers, quantities, pricing,

and shipping details. - Coordinate with Purchasing, Production,

Shipping, Finance, and other departments to fulfill customer

requirements. - Provide proactive order-status updates and follow

returns, backorders, and customer concerns through resolution. -

Maintain accurate customer and order records within ERP software. -

Develop spare parts lists, service packages, and customer-specific parts

packages to maintain vehicles both within and outside the U.S. **What

We're Looking For:** - Experience in parts sales, customer service,

inside sales, order management, inventory control. - A strong background

in automotive, heavy-vehicle, fleet, manufacturing, industrial, or

specialty-vehicle environment is preferred. - Ability to research parts

and interpret bills of materials, technical documents and vehicle

Records. - Strong Computer Skills With Experience Using Business, inventory, order-management, and customer-support software with

attention to detail. - Knowledge of occupational hazards, safety rules,

and technical documentation compliance. - Ability to maintain

professional working relationships with a diverse global customer

base. - Maintain organization across multiple priorities, meet

deadlines, collaborate across departments, and follow customer needs

through completion. **Why Work at Lenco:** - Stable, full-time career

with a globally recognized manufacturer - Purpose-driven products that

protect first responders and military personnel - Modern facility with

investment in new manufacturing technology - Competitive salary and

comprehensive benefits package

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