Lenco Armored Vehicles
Parts Sales Representative
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Pittsfield, MA 01201, USA
Work mode:
Onsite
Published on:
30 August 2026
What they need
- About Lenco Armored Vehicles:** Lenco Armored Vehicles is a U.S.-based
manufacturer of specialized armored vehicles used by law enforcement,
military, fire, and rescue agencies worldwide. Our work directly
supports first responders operating in high-risk environments. We offer
long-term stability, consistent production schedules, and a
mission-driven manufacturing environment. **Job Summary:** The Parts
Sales Representative supports customers throughout the parts sales
process, from identifying the correct components and preparing
quotations to coordinating orders, shipments, returns, and follow-up. As
a key link between customers and internal teams, you will translate
customer needs into accurate parts requirements and help ensure each
request moves efficiently from inquiry through delivery. **What You'll
Do:** - Respond to parts and accessory inquiries by phone and email
while providing prompt, professional customer support. - Identify the
correct parts using vehicle configuration, bills of material, catalogs,
and other resources. - Create and maintain quotations, orders, and
related documentation while verifying part numbers, quantities, pricing,
and shipping details. - Coordinate with Purchasing, Production,
Shipping, Finance, and other departments to fulfill customer
requirements. - Provide proactive order-status updates and follow
returns, backorders, and customer concerns through resolution. -
Maintain accurate customer and order records within ERP software. -
Develop spare parts lists, service packages, and customer-specific parts
packages to maintain vehicles both within and outside the U.S. **What
We're Looking For:** - Experience in parts sales, customer service,
inside sales, order management, inventory control. - A strong background
in automotive, heavy-vehicle, fleet, manufacturing, industrial, or
specialty-vehicle environment is preferred. - Ability to research parts
and interpret bills of materials, technical documents and vehicle
Records. - Strong Computer Skills With Experience Using Business, inventory, order-management, and customer-support software with
attention to detail. - Knowledge of occupational hazards, safety rules,
and technical documentation compliance. - Ability to maintain
professional working relationships with a diverse global customer
base. - Maintain organization across multiple priorities, meet
deadlines, collaborate across departments, and follow customer needs
through completion. **Why Work at Lenco:** - Stable, full-time career
with a globally recognized manufacturer - Purpose-driven products that
protect first responders and military personnel - Modern facility with
investment in new manufacturing technology - Competitive salary and
comprehensive benefits package
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