Parts Warehouse

Summary Description:

• Performs various logistic and stocking duties related to the receiving, selling, and delivering parts and accessories that contribute to the efficient, safe, and profitable operation of the dealership's parts department.
• Ongoing responsibility for assisting with the counterpart's sales and customer service responsibilities.

Job Responsibilities:
Parts Department:

• Receipt parts and inspect them for damage
• Stock Parts, keep stock parts orderly on the shelves
• Pick parts and stage for customer pick up or delivery
• Provide service technicians with parts as required.
• Performs housekeeping tasks that maintain the cleanliness of the parts department.
• Processes cores, warranties, and returns.
• Attend training as prescribed by management.
• Use dealership equipment and resources safely and proficiently.
• Perform other tasks as required by the Parts Manager.
• Perpetually work to make processes more efficient.

Customer Service:

• Greeting and acknowledging all customers they come in contact with.
• Conduct all actions with integrity.
• Treat customers fairly and with honesty.
• Demonstrate our commitment to superior customer service and ethical business practices
• Keeps themselves groomed and clothed per the dealership guidelines.

Job Qualifications:

• Ability to speak effectively one on one
• Ability to effectively listen
• Ability to interpret customer needs
• Basic computer skills
• High School Diploma or GED Equivalent
• Good organizational skills

Physical Demands:

• The noise level in the work environment can be loud
• Requires ability to work in the heat in the summer and cold in the winter.
• Frequently required to bend, stoop, crouch, reach, handle tools and lift more than 50lbs.
• Balance and awareness: The candidate will frequently work near moving mechanical parts and will be potentially exposed to battery acid, gasoline, cleaning, and/or other toxic materials commonly found in motor vehicle service departments

Commitments:

• Treat all employees and customers somewhat, courteously, and with dignity
• Maintain positive relationships with customers, other employees, and owners
• Be early, flexible, and available for scheduling
• Focus on Quality & Service
• Be neat and clean
• Wear uniform and name badge every day
• Demonstrate an interest in growing the parts business