Parts/Service Assistant

PARTS & SERVICE ASSISTANT

Coastal Mechanical Limited – Clarenville, NL

Coastal Mechanical Limited is seeking a friendly, organized and dependable Parts & Service Assistant to join our team in Clarenville.

This is a full-time, front-line position within our Parts and Service Department. The successful candidate will be one of the first points of contact for our customers and will work closely with the Parts/Service Manager to provide customer service and administrative support and help keep the department running efficiently.

Key Responsibilities

· Greet customers and assist with general parts and service inquiries

· Answer incoming telephone calls and direct calls or take messages as required

· Provide friendly and professional service to customers both in person and by telephone

· Process receiving paperwork for incoming parts and supplies

· Prepare and process customer invoices

· Maintain accurate and organized Parts and Service paperwork and records

· Provide administrative support to the Parts/Service Manager

· Assist with day-to-day activities within the Parts and Service Department

· Perform other related duties as required

What We're Looking For

The successful candidate should:

· Have strong customer service and communication skills

· Be comfortable working with customers in person and over the telephone

· Be organized and able to manage multiple tasks in a busy environment

· Have good computer and data-entry skills

· Have strong attention to detail and accuracy

· Be dependable, punctual and able to work effectively as part of a team

· Have previous experience in customer service, administration, parts, service or a similar position

Experience in a parts, service, automotive, equipment or mechanical environment would be an asset; however, training will be provided for the right candidate.

Position Details

Location: Clarenville, Newfoundland and Labrador

Employment: Full-time, 40 hours per week

Coastal Mechanical Limited is looking for someone who enjoys working with people, takes pride in providing good customer service and can contribute to an organized and efficient Parts and Service Department.

To apply, please submit your resume for consideration.

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Work Location: In person