Parttime Sales Associate

Sales Associate (Part-Time)

Location: PVOLVE Summerlin, Las Vegas, NV

Schedule: Part-time, approximately 10–20 hours per week

As a founding member of the PVOLVE Summerlin team, you’ll be the first face guests see when they walk through our doors. You’ll create a warm, welcoming studio experience, help guests find the membership or class package that fits their goals, and keep the studio running smoothly — all on a flexible part-time schedule.

Responsibilities:

• Provide the highest level of hospitality and customer service to all guests, creating a warm, welcoming experience that reflects the PVOLVE brand
• Drive studio sales by actively engaging every guest — in person, over the phone, via text or via email — to sell memberships, explain class packages, and highlight retail and other product offerings that fit their goals
• Meet or exceed individual and studio sales, membership, and retail targets set by the Studio Manager
• Complete lead calls each week at the direction of the Studio Manager, following up promptly to convert prospects into members
• Drive retail sales performance: actively sell, organize, and merchandise product to maximize studio space and revenue
• Work as a cohesive team with all studio staff, and resolve any conflicts that come up directly and swiftly
• Willingness to flex in all areas with the goal of creating a best-in-class sales and hospitality experience for all PVOLVE guests
• Keep the studio and overall facility immaculate at all times — a polished space that reflects the brand and supports every sale. Duties include cleaning bathrooms, studios, retail displays, and equipment; vacuuming, mopping, dusting, and sweeping; and doing laundry and folding towels
• Quickly and efficiently facilitate class check-in
• Assist Studio Manager in general day-to-day operations of the studio and provide timely feedback on sales trends and studio issues
• Actively suggest and upsell retail merchandise that matches the guest's needs, and confidently close the sale by processing retail purchases
• Resolve guest concerns with the highest level of customer service, turning every interaction into an opportunity to build loyalty
• Maintain deep product and program knowledge — proper equipment usage and class offerings — to confidently recommend the membership, package, or product that best fits each guest’s goals
• Attend all staff meetings, including sales trainings. If unable to attend, follow up with the Studio Manager to get all information covered
• Assist with corporate team initiatives that involve the studio and require all hands on deck
• Always remain open to feedback — including sales coaching — and implement it in a timely manner
• Reply to all emails, including membership and sales inquiries, in a timely manner
• Willingness to perform all other duties as assigned by Studio Manager and any projects as needed.
• Remain positive in the studio and create an environment that is inviting, motivating, and ideal for guests and for building lasting member relationships.

Requirements:

• Minimum 2-year retail, sales, or customer service experience, with a track record of meeting or exceeding sales goals
• Availability for approximately 10–20 hours per week, with a commitment of at least three shifts per week, including one weekend shift
• Superior communication, customer service, and sales skills
• Friendly and professional phone etiquette
• Initiate tasks and perform duties with confidence and without direction
• Ability to multi-task and prioritize in a fast-paced, sales-driven environment
• Great organizational skills and attention to detail
• Passion for fitness, wellness, and the PVOLVE brand, with a natural drive to sell and share it with others
• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
• Strong computer skills
• Must be able to lift and carry a minimum of 30 lbs