Patch Management Engineer-L2-Hyderabad

Job Description Patch Management Engineer (L2)

Job Title: Patch Management Engineer – L2

Experience: 4–8 Years

Job Summary

We are seeking an experienced Patch Management Engineer (L2) to manage enterprise endpoint patching and software deployment across Windows environments. The ideal candidate should have hands-on experience with Microsoft endpoint management technologies and third-party patch management tools. The role involves planning, deploying, monitoring, troubleshooting, and reporting on security patches while ensuring high compliance across enterprise endpoints.

Key Responsibilities

• Manage end-to-end patch management for Windows Servers and Windows Workstations.
• Deploy monthly security updates using Microsoft MECM (SCCM), Microsoft Intune, and WSUS.
• Monitor patch deployment status and troubleshoot failed installations.
• Create and manage deployment collections, maintenance windows, and phased deployments.
• Perform software packaging and application deployment.
• Generate patch compliance and deployment reports.
• Work closely with Security, Infrastructure, and Application teams to remediate vulnerabilities.
• Support emergency and out-of-band patch deployments.
• Maintain endpoint health and ensure patch compliance.
• Participate in change management and release activities.
• Create and maintain technical documentation and SOPs.

Required Skills

Mandatory

• Microsoft MECM (SCCM)
• Microsoft Intune
• WSUS
• Windows Server Administration
• Windows 10/11 Administration
• Patch Management
• Software Deployment
• Active Directory
• Group Policy (GPO)
• PowerShell

Preferred

• Ivanti
• ManageEngine Endpoint Central
• Tanium
• BigFix
• ITIL Foundation Certification

Experience

• 4–8 years of experience in Endpoint and Patch Management.
• Hands-on experience managing enterprise environments.
• Experience with Microsoft endpoint management technologies.
• Knowledge of vulnerability remediation and compliance reporting.

Educational Qualification

• Bachelor's Degree in Computer Science, Information Technology, or a related field.

Preferred Skills

• Strong troubleshooting and analytical skills.
• Excellent communication and documentation.
• Ability to work in a 247 support environment.
• Good understanding of ITIL processes and Change Management.