Patch Tooling Data Automation Specialist

Experience

: 6-9 Years

Role

: Patch Tooling Data Automation Specialist

Key Skills:

• Open Systems and middleware patchtooling knowledge
• CMDB, vulnerability, patch, CRQ andVRA data integration
• Workflow automation, APIs, controls, dashboards and production stabilisation

Responsibilities:

• Own tooling (incl UDMAs), data integration and workflow automation needed to support accelerated patching. This role converts approved operating requirements into reliable data, integrations, controls and workflow. The role does not run patch cycles, coordinate implementation bridges or own operational approval and escalation decisions.
• Define and implement the data model linking CVE, product/version, hostname/CI, App Code, tier, patch version, CRQ, VRA and deployment outcome
• Map and reconcile data from VulDB, CMDB/EAR, BigFix/TEM or native patch tools, approved scanners, Helix/JIRA and VRA records
• Define mandatory data fields, matching keys, status definitions, duplicate handling, data-quality checks and lineage
• Gather and document requirements for patch tooling, workflow, evidence, exception handling, reconciliation and reporting
• Maintain a prioritised backlog for BigFix/TEM, CMDB/EAR, Helix/JIRA, VMP (later), reporting and related integration improvements
• Design and configure workflow for case creation, routing, ownership, deadlines, approvals, reminders, escalation, evidence collection and closure
• Implement controls that prevent case closure when mandatory approval, VRA, validation or evidence is missing
• Build or support repeatable reconciliation outputs, dashboards and alerts for patch scope, remediation, exceptions, overdue actions and evidence completeness
• Coordinate technical build, UAT, defect resolution, production deployment, stabilisation and knowledge transfer with HCL and platform teams
• Ensure automation retains human approval for material risk, production, deferment and exception decisions
• Do not own daily patch-cycle coordination, implementation bridges, CRQ approval or App/Infra risk acceptance

Requirements:
Bachelor’s degree in Computer Science, Information Systems, Engineering or related discipline

• Minimum 6–9 years in infrastructure tooling, data integration, workflow automation, ITSM platform delivery or technology operations analysis
• Working knowledge of Open Systems administration and patching across Windows, Linux/Unix and common infrastructure platforms
• Working knowledge of middleware administration and patching, such as WebLogic, WebSphere, JBoss, Apache HTTPD/Tomcat or equivalent platforms
• Hands-on experience with BigFix/TEM or equivalent patch tools, CMDB/EAR, Helix/JIRA and vulnerability-management data
• Experience with APIs, SQL, Power Query/Python, Power Automate or comparable integration and automation methods
• Ability to translate patch operations and control needs into system requirements, data rules and acceptance criteria
• Experience with UAT, production implementation, troubleshooting, support documentation and BAU handover
• Experience in banking or another regulated technology environment is preferred

Saksoft Limited is a leading Digital Transformation Solution Partner for clients across the globe. The ensuing pandemic has accelerated maturing of the digital revolution, making it imperative for companies to invest in automation, technology-led cost moderation and digitalisation-induced improvement in organisational productivity. At Saksoft, we bring into play a business model that has transformed in line with customer needs. Our

‘Inch Wide Mile Deep’

positioning has helped create mission critical, vertical relevant solutions.

Our solutions are predominantly focussed on

Fintech

,

Logistics & Transportation

,

Retail/E-commerce

,

Health care

and

Telecom

account for over 70% of our revenues. Our competence and track record have made us the trusted partner to Public Sector companies in Singapore and United Kingdom.Customers today, are no longer looking for the best in the world. They want the best in the street. With our

String of Pearls

strategy, Saksoft is a group made up of organisations that are specialists in specific verticals, region and uniqueness. These qualities have helped our clients select us a partner of choice for their

digital transformation

journey, for over 2 decades

With our spread of technology solutions ranging from Intelligent Automation, Legacy Modernisation, and Managed Infrastructure support,

Advanced Analytics

and Quality Assurance, Saksoft is a well placed to address and resolve almost every technology challenge that a client faces.

Saksoft is a public listed in India on NSE and BSE under the permitted trading category.

To know more about Saksoft, feel free to write to us on

[email protected]