Patient Access Manager

Essential Functions 1

Assists in maximizing utilization of resources.

2

Provides training, orientation, and education of department staff to assist in maintaining staff's competency and to meet changes of healthcare reimbursement.

3

Assists with development and maintenance of a system to ensure timely and accurate registration and data collection.

4

Responds to written and verbal inquiries or complaints from patients to ensure expedient and tactful resolutions.

Secondary Functions All other duties required by Senior Management

Qualifications Education/Skills:

High school graduate or GED. Excellent computer and keyboard skills with appropriate applications. Ability to solve problems and to communicate effectively.

NIMS training within (3) months. COAP within 3 months.

Licensure None

Experience A minimum of two (2) years hospital Patient Access, Business Services, or related experience. TruBridge and/or CPI experience preferred.