Patient Access Receptionist- Ortho FT

POSITION SUMMARY
To support Hunt Regional Medical Partners' multi-specialty practice in a medical -clerical administrative capacity.

POSITION REQUIREMENTS
Minimum Education: High School Diploma or GED

Minimum Work Experience: Experience in Medical Office Environment

Required Licenses/Certifications: None

Required Skills, Knowledge, and Abilities: Will possess excellent verbal/communication skills. Possess the ability to resolve conflict. Possess excellent listening skills. Solid Computer Skills. Solid Customer Service Skills. Ability to Multi Task. Solid Organization Skills. Experience in Medical Office Environment. Ability to Work in Fast Paced, Busy Environment.

Preferred Qualification: None

JOB SPECIFIC FUNCTIONS

1. Demonstrates an understanding of and adherence to the HMHD Compliance Plan.

2. Conduct reflects HMHD's values and a commitment to HMHD's Code of Conduct.

3. Attends the required corporate integrity and compliance training and education programs.

4. Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.

5. Complies with all HIPAA standards.

6. Answer Telephones, assist with follow up appointments

7. Schedule Patients

8. Canceling and Re-Scheduling Patients in System(s)

9. Patient Check In and Out

10. Collect Copayments and Counter Payments

11. Assures completion of required forms

12. Scan and Index Documents into System(s)

13. Account for Daily Encounters

14. Balance Cash Drawer

15. Transmission of Documents to All External Entities

16. Prepare Paperwork for Daily Clinic

17. Enter Demographic and Insurance Information into System(s)

18. Post Charges and Copayments as Appropriate within Billing System

19. Manage Outstanding Patient Balances and Collect as Patients Flow Through Clinic Environment

20. Convey Overpayments

21. Call and Confirm Appointments

22. Photo Documentation for Charts

23. Manages Pharmaceutical Reps, Samples, and Meetings Throughout Office

24. Coordinates Identification and Insurance information with On-Site Lab Draw Station

25. Coordinate External Lab Pick Ups

26. Support Physician and Co Workers in General Administrative Tasks