Patient Access Representative

🌟 Join Our Team as a Patient Access Representative! 🌟

Do you love helping people, staying organized, and being the friendly voice that patients hear first? 💬💙 At Ellsworth County Medical Center, our Patient Access Representatives are the gateway to great care—making sure every patient feels welcomed, supported, and on the right track from the very beginning.

What You’ll Do (a.k.a. Your Superpowers 🦸):
✨ Be the first friendly face at check-in for hospital or clinic patients
📝 Collect and update patient info (demographics, insurance, signatures)
💳 Verify insurance & eligibility, process co-pays, deductibles, and more
📞 Answer calls like a pro—whether it’s urgent, routine, or “just need directions”
📅 Schedule, confirm, and update patient appointments with accuracy
💬 Send clear, professional messages to providers & teammates
📂 Help with scanning, filing, faxing, and other clerical tasks (because details matter!)
🤝 Serve as a resource for patients and your coworkers, and train new teammates
💡 Pitch in with quality improvement projects and cross-train with other departments

Why You’ll Love It Here ❤️:
✔️ You’ll make a direct difference in someone’s healthcare journey every day
✔️ You’ll be part of a supportive, team-focused environment
✔️ You’ll learn and grow while building valuable skills in healthcare access

If you’re organized, compassionate, and love keeping all the moving parts running smoothly 🛠️💡—this role is calling your name!

📍 Location: Ellsworth County Medical Center
⏰ Schedule: Full-time with opportunities to learn and grow

Apply today and help us create a welcoming first impression for every patient we serve! 🙌

Education:	High School Diploma or equivalent required
Experience:	Minimum 1-2 years’ experience in a fast-paced clinic setting preferred
Preferred Skills:	- Excellent skills in organization, prioritization, and multi-tasking - Ability to manage multiple concurrent projects - Excellent interpersonal and technical skills - Strong attention to detail - Excellent verbal and written communication skills with ability to explain diverse technical problems in easy-to-understand language - Strong independent judgment and decision-making skills - Strong computer skills, including Microsoft Office and EHR experience - Ability to maintain composure under stressful situations - Maintain strict confidentiality in all aspects of job performance
Certifications/Registrations:	N/A