Patient Access Representative

Job Overview
Join our dynamic healthcare team as a Patient Access Representative, where your enthusiasm and organizational skills will be the first point of contact for patients calling our facility. In this vital role, you will facilitate a smooth patient intake process, verify insurance information, and ensure that each patient feels welcomed and well-informed. Your proactive approach will help streamline operations, support clinical staff, and enhance the overall patient experience. This position offers an exciting opportunity to make a meaningful impact in a fast-paced healthcare environment while developing your career in medical administrative support.

Duties

• Greet patients warmly and assist them with any and all needs when calling into our facility
• Collect and verify patient demographic information and insurance details accurately
• Schedule appointments and coordinate with medical staff to optimize daily patient flow
• Explain billing procedures, co-payments, and required documentation clearly to patients
• Maintain confidentiality of patient records in compliance with healthcare privacy regulations
• Answer incoming calls promptly, address inquiries, and direct calls to appropriate departments
• Support administrative tasks such as data entry, filing, and updating electronic health records

Requirements

• Previous experience working in a medical office or healthcare setting is preferred
• Strong knowledge of medical terminology to accurately communicate with patients and staff
• Proven ability to provide excellent customer service in a fast-paced environment
• Familiarity with medical administrative support tasks such as scheduling and insurance verification
• Office experience demonstrating organizational skills and attention to detail
• Ability to handle sensitive information discreetly while maintaining professionalism

This role is an excellent fit for motivated individuals eager to contribute to quality healthcare delivery. We value energetic team players who thrive on helping others and are committed to continuous learning. Join us to be part of a supportive environment where your skills make a real difference every day!

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person