Patient Access Representative

Description: The Patient Access Representative greets and assists patients in person and on the phone, schedules appointments by computer, takes messages, enters and verifies patient information. The Patient Access Representative will work as a member of a team to provide a high level of customer service to our patients. Other general office duties are also required.

Number of Hours: Full-time: 32 hours/week

Schedule: Tuesday – Thursday 8:00am – 4:30pm, Fridays 8 hour varying shift (start between 6:30am – 8:30am and finish between 3:00pm – 5:00pm), Saturdays 7:45-12pm approx. 4 times per year. Available to fill in shifts as well.

Educational Requirements: High School diploma or equivalent required. Customer Service and computer experience required.

Other: The applicant must work well with patients in the utmost professional and confidential manner. This person must be able to work under stress, handling a large amount of phone calls and patient encounters. He/she must have an attention to detail and strong organizational skills and computer skills are required. Ability to work with the public in a pleasant and professional manner is a must.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Orange City, IA 51041 (Required)

Ability to Relocate:

• Orange City, IA 51041: Relocate before starting work (Required)

Work Location: In person