Patient Access Representative II (Third Shift)

Summary Join Our Team at Mercy Medical Center – Now Hiring a Patient Aceess Rep II

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility. Also responsible for maximizing hospital reimbursement by utilizing sound knowledge to coordinate admissions, procedures and testing in the most appropriate health care setting. Maintains a thorough knowledge of all insurance requirements to ensure precertification, referral & authorization is obtained from contracted payers. Coordinates with ancillary departments and other patient care units.

Requirements EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:

• Must possess a high school diploma or GED

• 2 years in health care registration setting preferred

• Customer service experience preferred

Min USD $19.49/Hr.

Max USD $32.16/Hr.

Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.