Patient Access Representative, PT Evenings

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Date Posted September 22, 2026 Type Part Time Department Human Resources Location VanDiest Medical Center

PO Box 430

Webster City, IA 50595, US More Information www.vandiestmc.org

Job Details

*2 Positions Available!*

Come work with an award winning team! Thanks to the readers of The Daily Freeman-Journal, VDMC was named Best Place to Work in 2023 and 2024. Van Diest Medical Center has also been recognized as a 2025 Top 100 Critical Access Hospital by The Chartis Center for Rural Health. Chartis’ annual Top 100 award program recognizes outstanding performance among the nation’s rural hospitals based on the results of the Chartis Rural Hospital Performance INDEX®. This marks the second year for VDMC’s inclusion on the Top 100 Critical Access Hospitals. VDMC is one of only 12 hospitals in the state of Iowa to achieve this designation. Nationwide, there are 1,366 critical access hospitals. Additionally, Van Diest Medical Center (VDMC) has also been named a 2024 Top Workplaces INDUSTRY winner. Top Workplaces Industry awards celebrate organizations that have built people-first workplace cultures within their sector. The award marks them as an employer of choice for those seeking employment in the industry. Details about how Van Diest Medical Center builds a great workplace culture are available at https://topworkplaces.com/company/van-diest-medical-center/

The Patient Access Representative performs all aspects registration throughout the hospital. This position helps determine patient financial responsibility and collects co-pay, deductible, and coinsurance when applicable, working closely with the financial counselor and patient accounts department. This position serves as the switchboard for telecommunications within and outside of the hospital, performs some receptionist duties in directing patients, visitors, and others to appropriate areas. Position is often responsible for multitasking many important tasks at one time. The Patient Access Representatives are the face of the organization.

Both positions are part time evenings and weekends. Wage commensurate with experience.

Requirements High school diploma or GED required. Must be able to speak, hear and understand the English language. Must be able to display strong customer service skills and ability to maintain a high level of alertness. Full-time employees are highly encouraged to pass the Certified Healthcare Access Associate (CHAA) exam or Certified Revenue Cycle Representative (CRCR) or other equivalent exam within 18 months of hire (optional for part-time and PRN employees).

Minimum of 2 years computerized data entry experience required. Reception or clerical experience at a healthcare setting is preferred. Proficiency in use of Microsoft Office applications, specifically Word and Excel, e-mail, and internet/web searches is preferred. 35 wpm typing speed is preferred. Ability to effectively interact with co-workers and public is required. Being able to multitask is very important under stressful situations.

Contact Information

Apply online at www.vandiestmc.org under "Careers" link.

Questions? Please contact Human Resources at (515) 832-7711.

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