Patient Access Specialist - Boise Flex

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke’s Boise Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Shift details: Variable schedule requiring days, nights and weekends! Schedule is made based on department needs.

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.

What does Flex mean?

Flex employees work between 8 to 32 hours per pay period (every two weeks). Hours/schedules are made in advance according to the employees availability and the needs of the department. The shifts and the hours will vary from week to week. The ideal candidate is available days, nights, weekends, and holidays.

Details for the Flex schedule:

• You have to be available to train full time for the first 4 to 6 weeks. After that your schedule can vary from 8 to 40 hours per week.
• Employees are given their schedules at least one pay period in advance. This is not an "on call" scenario.
• Flex positions are not benefits eligible