Patient Access Team Lead

Join our team as a Patient Access Support Specialist, responsible for ensuring efficient patient intake and support in Neuroscience and Behavioral Health departments.

Key duties include

• monitoring operational functions and patient flow
• providing first-level support and coaching to staff
• tracking department metrics and generating reports
• handling escalated patient concerns
• training staff and identifying workflow improvements
• serving as a resource during leadership absence
• maintaining quality customer service and fostering team collaboration
• assisting with scheduling and department meetings
• performing special projects and ancillary tasks

Qualifications include a High School Diploma/GED ,

• 2+ years healthcare and scheduling experience
• strong communication and problem-solving skills
• ability to work in a collaborative environment
• preferred leadership background

Soft skills such as adaptability, multitasking, and critical thinking are essential.

We offer competitive pay, comprehensive benefits, paid training, and opportunities for growth, with hourly rates ranging from $20.00 to $36.00.

Note: Sign-on bonus applies only to external candidates.