Patient Account Booth Representative

• Complete new patient registration by entering demographic data into the Practice Management System (PMS)

• Complete insurance verification of patient insurance and enter the information on the patient account.

• Scan supporting documents to patient account.

• Patients with no insurance advise patients on how to apply.

• Update patient demographic information as necessary.

• Enters new Insurance information for patients into the PMS.

• Update patient account with name change

• Update patient sliding fee.

• Explain to patient sliding fee and details about co-pays, deductibles, co-insurance, and non-covered services.

• Observe the waiting room to ensure patients are not waiting for extended time.

• Complete patient payment arrangement for current and standing balance.

• Collect patient payments.

• Arrive/check-in patient in the PMS.

• Performs other related clerical tasks to ensure effective operation of the assigned area.

• Provide coverage as needed for other areas within the department.

• Perform other tasks/duties as assigned or requested.

• Working knowledge and experience of entering data into computer systems.

• At least six months to one year of related healthcare and health insurance experience.

• Experience providing customer or client services.

• Strong communication skills including experience in writing, answering phone calls, and speaking.

• Basic math and organizational skills for paperwork and data management.

• Ability to perform multiple tasks at one time and make quick decisions.

• Experience working with patients.

• Graduation from a standard high school or General Equivalent Diploma.

Job Types: Full-time, Temporary

Pay: $35,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person