Thompson Health
Patient Account Representative - PB
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
$39,520 – $45,760 / year
Location:
Canandaigua, NY 14424, USA
Work mode:
Hybrid
Published on:
15 September 2026
What they need
Schedule: Full time, Days
- Remote/hybrid available once fully trained at managers discretion. Must reside in the states of New York or Pennsylvania.
Main Function:
- Independently monitors and controls accounts receivables of third-party payers.
- Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.
- Run AR reports from monitoring of specifics. Reconciles accounts timely and accurate.
- Communicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims.
- Maintains knowledge of payer regulations and all manual and electronic procedures in submission and remittances.
Education:
- High School Diploma or GED required.
- Associate's Degree preferred.
- Medical terminology desired.
- ICD-9/10 CPT coding experience is strongly preferred.
Experience:
- 2 to 3 years of previous medical billing experience is preferred.
- Familiarity with all forms of payer claims by paper and electronic media is preferred.
- Excellent public/patient relations and communication skills.
- Skills in using Mainframe, Excel, and Word preferred.
Salary range: $19.40 - $22.50
Starting pay: based on experience
Thompson Health is an EOE encouraging individuals with disabilities, and veterans to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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