Patient Accounts Rep - Patient Accounts

JOB TITLE: Patient Accounts Rep

DEPT: Patient Accounts

LOCATION: Maury Regional Medical Center-Columbia, TN

SHIFT: Full-Time, Monday-Friday 8a-4:30p

MAURY REGIONAL HEALTH:

At Maury Regional Health, patients are at the heart of everything we do. We're committed to clinical excellence and compassionate care, offering exceptional service. As a top-rated organization, we foster an inclusive, collaborative work environment where innovation and patient care lead the way.

ABOUT THE UNIT:

Patient Accounts Representative is responsible for providing excellent and compassionate customer service to the patients and their families. Provides excellent and compassionate customer service to patients inquiring by phone or in person about their accounts. Responsible for assuring that the patient understands their financial responsibilities by assisting with payment resolution consistent with MRMC policies.

JOB REQUIREMENTS:

• • 1 Year Related Healthcare Experience Required
  • High School Diploma or equivalent Preferred
  • 3 Years Customer Service, Data Entry and Collections Experience Preferred
• WHY MAURY:
• • 2026 Great Place to Work
• • Medical, Dental, Vision, Retirement Plans & PTO
• • Educational Assistance, Tuition Reimbursement & Career Advancement Navigation
• • Employee Discounts
• • Childcare Services – Hospitots
• • Adoption Assistance
• For more information: About Maury Regional Health
• MISSION, VISION & VALUES:
• MISSION: Clinical excellence. Compassionate care. Every patient. Every day.
• VISION: To be the trusted choice for health and wellness in southern Middle Tennessee by delivering a safe, seamless and patient-centered experience.
• VALUES:
• W – Wholeness: Wellness-centered care of mind, body & spirit for our patients & health care team.
  E – Empathy: Understanding the feelings of others as we walk with them on their path to wellness.
• C – Community: Creating relationships, connections & trust.
  A – Advocacy: Defending the rights of all to be heard.
  R – Respect: Treating everyone with dignity & respect.
  E – Engagement: Actively involving all stakeholders in creating better health outcomes for southern Middle Tennessee.
• STRATEGIC ANCHORS:
• • Quality patient care
• • Highly effective teams
• • Stewardship of resources
• • Innovative culture
• Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship. Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/national guard/veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law. Statements made by applicants for employment on this application form will be checked for accuracy. Maury Regional Health campuses are tobacco-free. All tobacco use is prohibited.