Patient Administrator - Management

Patient Care Administrator - Management
Harbor Point Dental Group – Chappaqua, NY
Full-Time | In-Office | Monday - Friday | 9:00 AM - 5:00 PM

About Us

Harbor Point Dental Group is a patient-centered dental practice committed to providing top-tier dental care with a concierge approach. We pride ourselves on an innovative culture, offering both fee-for-service and insurance participation options. Our team is dedicated to delivering an exceptional patient experience in a private, specialty practice setting.

Position Overview

We are seeking a Patient Care Administrator to join our team in Chappaqua, NY. This role is ideal for someone with a strong background in dental administration who is passionate about patient experience and efficient practice operations. You will be the first point of contact for patients, ensuring smooth scheduling, insurance coordination, and overall patient satisfaction.

Responsibilities

• Greet and assist patients in a professional and welcoming manner
• Manage patient scheduling, appointment confirmations, and follow-ups
• Verify insurance benefits and coordinate patient financial options
• Communicate treatment plans and assist with patient education
• Maintain accurate patient records and ensure compliance with HIPAA guidelines
• Handle administrative tasks such as phone inquiries, emails, and check-in/out processes
• Collaborate with clinical and administrative teams to enhance patient experience
• Assist with managing front office operations and resolving patient concerns

Requirements

• 1-2 years of experience in dental administration (Required)
• Strong knowledge of dental insurance and treatment coordination
• Excellent communication and customer service skills
• Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
• Ability to multitask and work in a fast-paced environment
• Team-oriented mindset with a patient-first approach

Compensation & Benefits

• Hourly Rate: $25 - $35 (based on experience)
• Comprehensive Benefits Package:
  • Medical, Dental, Vision, and Wellness programs
  • Life and Retirement benefits
  • Employee discounts and professional growth opportunities

Why Join Us?

At Harbor Point Dental Group, we foster a team-oriented culture where employees feel valued and empowered. If you are looking for a dynamic role that allows you to make a meaningful impact on patients' lives, we invite you to apply!