Patient Booking Coordinator!

Your next opportunity starts with a conversation. So does a patient’s next step toward a confident smile.

Are you outgoing, persuasive, and great at building connections over the phone? Do you love the satisfaction of turning a “maybe” into a booked appointment? House Dental wants to hear from you!

We’re looking for an enthusiastic Patient Booking Coordinator who brings energy, initiative, and a personal touch to every conversation. You’ll connect with people who have already expressed interest in our dental services, help them feel welcome, and make taking the next step easy.

Why House Dental?

At House Dental, your role goes beyond filling the schedule. You’ll be an important part of the patient experience and contribute directly to the success of our practice.

● Make a meaningful impact: Help people move from thinking about dental care to taking that first step.

● See the results of your efforts: Every successful connection and booked appointment is a contribution you can feel proud of.

● Be part of a connected team: Work closely with reception and treatment coordinators to help patients feel supported.

● Put your strengths to work: Bring your personality, communication skills, and drive to a role where they matter every day.

● Build valuable skills: Strengthen your experience in patient communication, relationship building, and appointment coordination.

What you’ll do:

● Call prospective patients who have expressed interest in our services.

● Build rapport, understand their needs, and confidently guide them toward booking.

● Follow up with leads consistently, professionally, and with a positive attitude.

● Answer general questions and connect patients with the clinical team when needed.

● Keep accurate records of calls, conversations, follow-ups, and appointments.

● Coordinate with our front-end team to create a smooth booking experience.

● Work toward call and booking goals while keeping patient service at the heart of every interaction.

You’ll thrive in this role if you:

● Bring warmth, confidence, and enthusiasm to the phone.

● Enjoy starting conversations, listening, and building trust.

● Are comfortable asking for the booking without making people feel pressured.

● Stay organized and follow through—you don’t let a promising conversation slip through the cracks.

● Are motivated by goals and enjoy seeing your efforts make a difference.

● Feel comfortable making a high volume of outbound calls and learning new software.

Previous experience in sales, appointment booking, or a call centre is an asset. Dental experience is also an asset.

Ready to bring your energy to House Dental? Let’s talk!

Schedule: Monday - Friday

Compensation: $3000 base pay/ month + up to 10K in bonus opportunity

Pay: $18.00-$20.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off

Work Location: In person