Patient Care Coordinator

About Enamelle Dental

Enamelle Dental is a new, independently owned dental practice opening in September 2026 at the corner of Dupont and Ossington in Toronto.

We're looking for an experienced Patient Care Coordinator to join our team. This role is ideal for someone who is organized, personable, confident with patients, and experienced in managing the day-to-day administrative side of a dental practice.

Why Join Enamelle?

• Join a brand-new dental practice from the beginning
• Work in a supportive, collaborative and respectful environment
• Modern technology including digital X-rays, iTero scanning and paperless charting
• Opportunity to grow with the practice
• Continuing education opportunities
• Team appreciation events

Responsibilities

• Welcome patients and create a warm, professional first impression
• Answer phones, emails and patient inquiries
• Schedule and coordinate patient appointments
• Manage appointment confirmations, recalls and follow-ups
• Verify insurance coverage and process dental insurance claims
• Prepare treatment estimates and review financial arrangements with patients
• Follow up with patients regarding outstanding treatment plans
• Collect and process patient payments
• Maintain accurate patient information and digital records
• Coordinate referrals and communication with specialists
• Manage the daily schedule and help maintain an efficient patient flow
• Communicate closely with the dentist, hygienist and clinical team
• Support general front-office and administrative duties
• Assist with opening and closing procedures
• Help maintain an organized and welcoming reception area

Qualifications

• Minimum 2 years of dental administration/reception experience in Canada
• Experience with Tracker practice management software is strongly preferred
• Experience with CDAnet and dental insurance claims
• Strong understanding of dental terminology and treatment plans
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Professional, reliable and detail-oriented
• Comfortable working in a busy dental environment
• Experience presenting treatment plans and discussing financial arrangements is an asset
• Experience with digital dentistry workflows is an asset

What We Offer

• Paid vacation in accordance with the Ontario Employment Standards Act
• Continuing education support
• Staff discounts on dental treatment
• Team appreciation events
• Supportive and respectful workplace
• Opportunities for increased responsibility as the practice grows

Requirements

Successful candidates may be asked to provide:

• Proof of eligibility to work in Canada
• Professional references

Our Commitment

Enamelle Dental is committed to creating an inclusive and welcoming workplace. We encourage applications from all qualified candidates. Accommodations are available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Pay: From $25.00 per hour

Benefits:

• Dental care

Experience:

• Dental receptionist: 2 years (required)

Work Location: In person