Patient Care Coordinator

Position: Part-Time Patient Care Coordinator
Location: Kona Integrative Health
Schedule: 2 or 3 days per week

Kona Health & Aesthetics, LLC stands at the cutting edge of integrated healthcare, committed to crafting personalized health plans tailored to each individual's needs. We are in search of a compassionate, organized, and committed individual to join our dynamic, fast-paced environment as a Part-Time Patient Care Coordinator. This vital role requires the ability to manage multiple priorities efficiently in a busy office while maintaining professionalism and empathy in patient interactions.

Key Responsibilities:

• Serve as the first point of contact for our patients, providing warm, friendly, and efficient service.
• Schedule appointments and manage patient records through our electronic health system.
• Provide patients with information about our services and practitioners, helping them feel informed and at ease.
• Coordinate patient care by communicating effectively with providers and the team.
• Manage patient follow-ups and reminders to ensure a seamless care experience.
• Assist with billing and processing payments, ensuring accuracy and confidentiality.
• Support the healthcare team with administrative tasks as needed to ensure smooth daily operations.

Qualifications:

• High school diploma or equivalent; further education in healthcare administration or a relevant field is a plus.
• Previous experience in a fast-paced healthcare setting or customer service role is highly desirable.
• Excellent communication and interpersonal skills, with a keen ability to listen and empathize.
• Strong organizational skills and the ability to multitask effectively under pressure.
• Proficiency in using healthcare software and Microsoft Office Suite.
• A commitment to confidentiality and a high standard of ethics.
• Ability to work independently as well as part of a diverse team.
• Adaptability and problem-solving skills to thrive in a high-volume, high-energy office.

We Offer:

• A supportive and professional work environment.
• Opportunities for professional development and training in integrative health practices.
• A chance to be part of a team that is making a real difference in people’s lives.

Job Type: Part-time

Pay: $25.00 - $28.00 per hour

Work Location: In person