Patient Care Coordinator

Patient Care Coordinator

At Floyd Family Orthodontics, we're passionate about creating confident smiles while building meaningful relationships with our patients, their families, and our community. Our team believes that every patient deserves personalized treatment, outstanding customer service, and an experience that makes them feel like family. We combine the latest orthodontic technology with a compassionate approach to help patients of all ages achieve healthy, beautiful smiles.

Just as we care for our patients, we care for each other. We foster a positive team culture built on collaboration, respect, growth, and celebrating successes together. We value individuals who are kind, dependable, enthusiastic, and committed to making a difference every day.

If you're looking for more than just a job—if you're looking for a place where you can grow professionally, build lasting relationships, and be part of a team that truly loves what they do—we'd love to meet you!

Responsibilities

• Greet and check in patients
• Manage patient records and charting across office software
• Communicate with patients on scheduling, billing, and treatment status
• Verify insurance and maintain confidential financial records
• Support compliance with HIPAA, OSHA, and Dental Board standards

Qualifications

• 1+ years of medical or dental front desk experience
• Insurance verification experience
• Strong communication and organizational skills
• Comfortable in a fast paced, detail oriented environment