Patient Care Coordinator

This position is located at Deer Lodge Medical Center in Deer Lodge, Montana. As a Gold Certified member of the Planetree Network, DLMC achieves excellence in person-centered care by prioritizing the active participation of patients and their families throughout the healthcare process with an emphasis on partnership, compassion, transparency, inclusion, and quality.

Exciting opportunity in our rural health clinic to work in Orthopedics! Looking for an MA or LPN for our orthopedic service line to support both the physician and PA-C. Previous orthopedic experience is strongly preferred. This position will guide patients through every stage of their orthopedic care journey. The role serves as a central point of contact, helping patients understand their diagnosis and treatment options while coordinating care across the orthopedic team. This position will also be responsible for covering other PCP providers in the clinic when needed. It is full-time, 40 hours per week Tues-Friday. Full benefits, competitive pay and retention bonus offered.

Qualifications: Must have current MT licensure or credentials. Current BLS certification required. Experience preferred, ideally in an outpatient orthopedic setting.

Other Duties and Responsibilities:

Responsibilities:

*1) Document reasons for visits and patient and family concerns, vital signs, and growth parameters in an accurate and timely way in the electronic medical record.

*2) Maintain the general appearance, cleanliness, and supplies of each exam room; ensure all equipment and instruments are maintained in good working order

*3) Assist with the scheduling of patients and maintenance of the orthopedic clinic schedule.

*4) Collaborate with subspecialists and others to ensure seamless transition of referrals and patient care coordination

*5) Comply strictly with all HIPAA regulations regarding patient information; inform and instruct patients on the use of My Chart technology; document metrics required for meaningful use

*6) Assist in the collection of lab specimens for testing; instruct patients on any preparations for lab testing

*7) Document information in the electronic medical record, including phone calls and correspondence

*8) Triage patient and family phone calls, emails, and My Chart inquiries; demonstrate the ability to communicate verbally and in writing within the scope of training

*9) Working in collaboration with specialty practice staff to ensure seamless transition of referrals and patient care coordination.

*10) Adopt and apply the principles of the Planetree initiative and incorporate these into both patient care and relationships with co-workers

*11) Perform other nursing-related duties as assigned by the clinic director and/or administrator

*Denotes essential duties: This is a living document that with changes in industry and government standards may be enhanced. DLMC is an eligible facility for Public Service Loan Forgiveness (PSLF).

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Experience:

• Orthopedics: 1 year (Preferred)

License/Certification:

• BLS Certification (Required)
• Licensed Practical Nurse (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person