Patient Care Coordinator

Job Overview
We are seeking a dedicated and detail-oriented Patient Care Coordinator to join our Medspa team. In this role, you will serve as a vital point of contact for patients, ensuring a smooth and positive experience from initial consultation through treatment follow-up. The ideal candidate will possess excellent communication skills, proficiency with medical and administrative software, and a strong commitment to maintaining patient confidentiality. Your primary focus will be on client communication, managing electronic health records, and supporting patient management processes to enhance overall patient satisfaction.

Duties

• Communicate effectively with patients via phone, email, and in-person to schedule appointments, answer inquiries, and provide information about services.
• Maintain accurate and up-to-date electronic health records (EHR) using patient management software and EMR/EHR systems.
• Utilize Microsoft Office tools for documentation, reporting, and correspondence related to patient care.
• Demonstrate proficiency in medical terminology to accurately document patient interactions and treatment plans.
• Manage patient information confidentially in compliance with privacy regulations and organizational policies.
• Coordinate with medical staff to ensure seamless delivery of treatments and follow-up care.
• Support social media efforts by promoting the Medspa’s services and engaging with potential clients online.
• Assist in administrative tasks such as typing reports, updating client records, and managing appointment schedules.

Skills

• Strong client communication skills via phone, email, and face-to-face interactions.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of medical terminology relevant to aesthetic treatments and healthcare settings.
• Experience with electronic health records (EHR) management and patient management software.
• Excellent typing skills for efficient documentation.
• Ability to maintain strict confidentiality of patient information at all times.
• Familiarity with social media platforms for marketing purposes is a plus.
• Organizational skills with attention to detail to manage multiple tasks effectively.

Join our team as a Patient Care Coordinator to play a key role in delivering exceptional patient experiences while supporting the operational success of our Medspa facility.

Pay: From $10.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person