Patient Care Coordinator

Patient Care Coordinator | The Dental Co. of Leesburg

Dental Office | Treatment Coordination & Insurance

Pay: $24–$30/hour

Schedule: Full-Time | Monday–Thursday hours vary between 6:30 AM–7:00 PM | One Friday per month, 7:00 AM–3:00 PM

About the Role

We are seeking an experienced, patient-focused Patient Care Coordinator (PCC) with strong treatment coordination and dental insurance experience. This is a key front-office role for someone who is detail-oriented, organized, confident discussing treatment and finances, and passionate about helping patients receive the care they need.

What You'll Do

• Present and coordinate treatment plans, fees, and payment options
• Follow up on unscheduled treatment and track case acceptance
• Verify insurance benefits and prepare treatment estimates
• Submit and follow up on insurance claims
• Collect payments and assist with financial arrangements
• Schedule and coordinate patient appointments and referrals
• Answer phones and provide an exceptional patient experience
• Communicate closely with the clinical team and participate in daily huddles
• Maintain accurate patient records and support front-office operations

What We're Looking For

• Dental treatment coordination experience strongly preferred
• Dental insurance experience required
• Excellent communication and customer service skills
• Highly organized and detail-oriented
• Confident discussing treatment, insurance, and financial options
• Patient-centric with strong follow-through
• Positive, professional, and team-oriented
• Previous dental front-office experience preferred

Benefits

• 401(k) Matching
• Health, Dental & Vision Insurance
• Life Insurance
• Paid Time Off & Holidays
• Employee Perks & Discounts

If you're experienced in treatment coordination and dental insurance and enjoy helping patients understand and move forward with their care, we'd love to hear from you! Apply today and join our team!