Patient Care Coordinator

Job Overview

We are seeking a dynamic and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless experience from appointment scheduling to follow-up care. Your energetic approach will help foster positive patient relationships, streamline administrative processes, and uphold the highest standards of confidentiality and professionalism. This position offers an exciting opportunity to make a meaningful difference in patient lives while working in a fast-paced, supportive environment.

Duties

• Manage patient scheduling using specialized patient management software and ensuring appointments are accurately booked and confirmed.
• Serve as the first point of contact via phone and client communication channels, providing friendly, clear, and professional assistance to patients and visitors.
• Collect and verify patient information, insurance details, and medical history while maintaining strict confidentiality in accordance with health regulation policies.
• Support medical administrative tasks such as data entry, document preparation, and maintaining organized records in compliance with healthcare standards.
• Assist patients with understanding dental insurance policies, billing procedures, and necessary paperwork to facilitate smooth administrative flow.

Skills

• Proven experience working in a medical office environment or dental office setting with strong knowledge of medical terminology.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes.
• Familiarity with health regulation policies including HIPAA compliance to safeguard patient information.
• Experience supporting medical administrative functions such as appointment scheduling, billing support, and insurance verification.
• Excellent customer service skills with the ability to communicate clearly via phone and in person while maintaining professionalism at all times.
• Knowledge of dental insurance processes including claims submission, coverage verification, and patient billing procedures.
• Strong organizational skills with the ability to type efficiently and manage multiple tasks simultaneously.

Join us as a Patient Care Coordinator if you’re passionate about delivering exceptional patient experiences through energetic service delivery combined with meticulous administrative support! This role is perfect for someone eager to grow within a vibrant office dedicated to compassionate care and operational excellence.

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person