Patient Care Coordinator

We are seeking a dedicated and detail-oriented Dental Patient Care Coordinator to serve as a vital link between patients and Dental providers. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a comprehensive understanding of Dental office operations. As a Patient Care Coordinator, you will be responsible for managing patient appointments, facilitating communication, and ensuring the smooth operation of clinical workflows while maintaining compliance with dental health regulations and privacy standards. This role offers an opportunity to contribute to high-quality patient care in a dynamic healthcare environment.

Duties

• Coordinate patient scheduling, appointment confirmations, and follow-up communications to optimize clinic flow.
• Assist patients with registration processes, insurance verification, and documentation to ensure accurate records.
• Provide administrative support by handling billing inquiries, insurance claims processing, and payment collections.
• Communicate effectively with dental providers regarding patient needs, test results, and treatment plans.
• Ensure compliance with health regulation policies and privacy laws such as HIPAA to protect patient information.
• Support clinical staff by managing supply inventories and preparing necessary documentation for patient visits.
• Foster a welcoming environment for patients by addressing inquiries promptly and professionally.

Qualifications

• Prior experience working in a dental office setting is highly preferred.
• Prior experience working with Oral Surgery and Periodontics is highly preferred.
• Knowledge of health regulation policies, including privacy laws such as HIPAA.
• Proficiency in dental front desk administrative support tasks, including appointment scheduling and billing procedures.
• Strong familiarity with Dentrix Dental system.
• Understanding of health insurance processes, claims submission, and coverage verification.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Basic knowledge of dental terminology relevant to clinical documentation and patient care.
• Experience in dental office administration is considered an asset.

Join our team as a Patient Care Coordinator to play a crucial role in delivering exceptional dental care experiences through efficient coordination and compassionate service!

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Pay: $24.00 - $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person