Patient Care Coordinator

About us

Top Gum Dental is a growing business in Tea, SD. We are agile, professional and fast-paced.

Our work environment includes:

• Modern office setting
• Performance incentives
• Growth and career advancement opportunities
• On-the-job training
• In office and out of office training programs
• Wide range of benefits

**Schedule**

After onboarding and on-the-job training is completed, this positions typical schedule is Monday-Thursday 11:00 am - 7:00 pm.

**Overview:**

We are seeking a coachable, highly motivated Dental Receptionist to join our team. The ideal candidate will have experience in a dental office setting and possess exceptional patient service, and customer service skills. Knowledge of HIPAA regulations and familiarity with dental software is preferred, but we are willing to train the right person for the job

**Responsibilities:**

• Greet patients and visitors with a welcoming demeanor

• Schedule appointments and manage the office calendar efficiently

• Verify insurance coverage and process patient billing

• Maintain patient records in compliance with HIPAA regulations

• Answer phone calls and address patient inquiries promptly

• Assist in maintaining a clean and organized reception area

**Qualifications:**

• Previous experience working in a dental or medical office setting is preferred

• Proficiency in using office software such as OpenDental or similar programs

• Knowledge of medical terminology and procedures

• Strong organizational skills with attention to detail

• Ability to provide excellent customer service and handle patient interactions professionally

• Experience in providing medical administrative support is a plus

-Experience in Dolphin Management Software is preferred

Join our team as a Dental Receptionist to contribute to the smooth operation of our dental office while ensuring patients receive top-notch care and service.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training

Application Question(s):

• Are you willing to work extra hours if asked?

Experience:

• Dental clinic: 1 year (Preferred)

Ability to Commute:

• Tea, SD 57064 (Required)

Ability to Relocate:

• Tea, SD 57064: Relocate before starting work (Required)

Work Location: In person