Patient Care Coordinator

Job Summary
KRU PT and Performance lab clinics servicing the Miami and Deerfield area. We strive to provide the most elite quality of care to the athletic population, with an emphasis on manual therapy, sport-specific rehab and extensive individualized attention.

The appropriate candidate must be capable of juggling multiple tasks at a time, while maintaining composure and delivering outstanding client customer service.

Duties

• Welcomes and greets all patients and visitors, in person by first name
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
• Educating patients about insurance benefits and package rates
• Team player attitude, energetic, organized, excellent customer service skills
• Scheduling patients for the proper appointment ensuring calendar is up to date and accurate
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and DR’s
• Verify patients benefits with insurance companies updating patients chart information to ensure all data is accurate
• Processing patient payments and accurately entering all day to day finances into close out document
• Responsible for keeping the reception area clean and organized
• Recap weekly activities to management
• When needed attend business meetings to take notes and stay informed on roles and responsibilities
• Creating new patient charts in advance of appointments and guiding patients on completing accurately
• Tracking authorization of patient treatment
• Assisting patients with intake forms, quality assurance, and outcome measures
• Coordinating admissions and discharge of patients.
• Ensuring that forms and documents are correctly filled in.
• Handling complaints and queries professionally.
• Work closely with team Dr’s to ensure patient follow ups are done in a timely manner
• Protects patient confidentiality by making sure protected health information is secured

This position offers an opportunity to make a meaningful impact on patient care while working within a supportive team. If you are passionate about providing exceptional service in a healthcare setting, we encourage you to submit your resume to : KRUPERFORMANCE.COM/CAREERS

Pay: $18.00 - $25.00 per hour

Expected hours: No less than 20.0 per week

Benefits:

• Gym membership

Education:

• Bachelor's (Required)

Experience:

• EMR systems: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person