Patient Care Coordinator

Patient Care Coordinator

Looking for something better, not just different? So were we.

At Harvest Health & Rehab, we’re building a high-performance healthcare organization where administrators are critical to clinical success, not an afterthought. This role is ideal for someone who thrives on structure, precision, ownership, and measurable results in a fast-paced environment.

If you’re energized by keeping systems running smoothly, solving problems in real time, and holding yourself to high standards, you’ll do well here.

ABOUT US

Our mission is to transform the lives of our patients by providing compassionate therapy solutions designed to maximize their quality of life. We work with patients of all ages and varying degrees of therapy needs. Our core values are the backbone of our business and guide our hiring process: results-oriented, accountable, disciplined, inspirational, aligned, transparent, and excellent. This company operates in Southern Indiana and is growing by the day!

THE ROLE

As a Healthcare Administrative Coordinator, you are the operational hub of the clinic. Your work directly impacts therapist efficiency, patient outcomes, and clinic performance.

This is a high-volume, detail-critical role for someone who enjoys:

• Accuracy over approximation
• Clear processes and daily priorities
• Managing multiple moving pieces at once
• Taking initiative instead of waiting to be told

You will be responsible for accurate data entry, scheduling, insurance verification, patient communication, and daily administrative operations that keep the clinic running at peak efficiency.

WHAT YOU’LL BE RESPONSIBLE FOR

Scheduling & Operations

• Schedule patient appointments accurately and efficiently using EMR systems
• Proactively manage cancellations and aggressively reschedule to protect patient progress and clinic productivity
• Monitor daily schedules and identify gaps, conflicts, or inefficiencies
• Generate daily scheduling and cancellation reports to identify trends and improvement opportunities

Accuracy & Compliance

• Enter and maintain precise patient, insurance, and provider data
• Verify insurance details and collect co-pays accurately
• Ensure documentation supports insurance reimbursement and compliance

Patient & Team Communication

• Communicate clearly and confidently with patients, therapists, and leadership
• Resolve scheduling and billing questions promptly and professionally
• Maintain a calm, solutions-focused approach in a fast-moving environment

Clinic Environment & Support

• Maintain a clean, organized, and professional front office and lobby
• Support daily clinic operations including deliveries, linens, and facility readiness

WHO THRIVES IN THIS ROLE

You are someone who:

• Takes personal responsibility for outcomes—not just tasks
• Works best with clear expectations and measurable goals
• Notices small details others miss
• Moves quickly, stays organized, and adapts as priorities change
• Communicates directly, professionally, and confidently
• Enjoys being the “go-to” person who keeps things running

WHAT’S IN IT FOR YOU

• Competitive pay and strong benefits package
• No weekends or holidays
• Quarterly incentive program tied to performance
• Clear expectations and leadership support
• Opportunities for growth as the company expands
• A culture that values competence, accountability, and results

EDUCATION AND EXPERIENCE

● A high school diploma or equivalent is required.

● An associate's degree in a relevant field such as healthcare administration, or business administration is preferred but not always required

● At least two years of experience in clerical/office support work is desired, particularly in a healthcare setting

● Experience in medical scheduling with a high volume patient care healthcare facility is highly advantageous

● Familiarity with scheduling software, electronic health record systems, and Microsoft Office Suite or similar software is beneficial

PHYSICAL REQUIREMENTS

● The ability to sit for extended periods at a desk while performing billing tasks, entering data, and managing paperwork

● Occasionally lifting objects weighing up to 15 pounds, such as files, paperwork, or office supplies

● Proficiency in working on a computer, including typing, data entry, and using scheduling software or electronic health record systems

● Some mobility may be required within the office environment, such as moving between workstations or accessing filing cabinets

● The ability to use hands and fingers to operate a computer keyboard, mouse, and other office equipment accurately and efficiently

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Harvest Health & Rehab recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company across interactions with clients, patients, candidates, and partners.

If this position caught your eye, apply today!

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Relocate:

• Jasper, IN 47546: Relocate before starting work (Required)

Work Location: In person