Patient Care Coordinator

Job Summary

We are seeking a dynamic and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring seamless communication and efficient management of their healthcare journey. Your energetic approach will help foster a welcoming environment, coordinate appointments, and support medical staff with administrative tasks. This position offers an exciting opportunity to make a meaningful difference in patients’ lives while working in a fast-paced, supportive setting.

Duties

• Greet patients warmly and assist with check-in procedures to create a positive first impression
• Schedule, reschedule, and confirm patient appointments using specialized patient management software
• Maintain accurate electronic health records (EHR) and ensure confidentiality of all patient information in compliance with health regulation policies
• Communicate effectively with patients via phone and client communication channels to address inquiries and provide appointment reminders
• Support medical staff by preparing necessary documentation, managing patient flow, and handling administrative support tasks
• Verify insurance details, process claims, and explain health insurance policies to patients as needed
• Ensure compliance with health regulation policies and maintain up-to-date knowledge of medical terminology and healthcare procedures

Requirements

• Proven experience working in a medical office or healthcare environment with strong knowledge of medical administrative support
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with patient management software such as EMR/EHR systems
• Excellent customer service skills with the ability to communicate clearly and empathetically with diverse patient populations
• Knowledge of health insurance processes, billing procedures, and relevant health regulation policies
• Strong understanding of medical terminology and electronic health records (EHR) management systems
• Ability to maintain patient confidentiality at all times in accordance with privacy laws and regulations
• Skilled in phone communication, client interaction, typing accurately, and multitasking efficiently

Join us to be part of a dedicated team committed to delivering exceptional patient care through energetic service and meticulous support. Your enthusiasm and attention to detail will help ensure every patient feels valued and well cared for!

Pay: $23.33 - $30.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Health insurance

Work Location: In person