Patient Care Coordinator/ Front Desk

Patient Care Coordinator/Front Desk

Metric Systems LLC is a direct‑hire employer partner dedicated to helping companies connect with the right talent for their open roles. We are not a staffing agency—instead, we work alongside employers to identify strong candidates, streamline the hiring process, and support both sides through each step. Once hired, you become an employee of the client organization directly, ensuring a seamless transition into your new role and long‑term career alignment.

Our client is seeking a motivated and outgoing Patient Care Coordinator to join their team! As a Patient Care Coordinator, you will be assisting our patients and staff to ensure everything in our office runs smoothly. From greeting patients to writing reports for physicians, you’ll do a little bit of it all; strong organizational and multitasking skills are a must for this position.

Responsibilities

• Oversee patient scheduling, including rescheduling and canceling appointments
• Welcome and check patients in as they arrive
• Manage the phones, taking messages for nurses and physicians when needed
• Update office staff on schedule changes
• Maintain a patient database for appointments, payments, etc.
• Call patients to remind them of upcoming appointments
• Take payments and process insurance claims
• Prepare reports for medical staff in a timely manner
• Maintain a neat and tidy workspace

Requirements

• High school diploma required, degree from medical administrative program preferred
• 2+ year experience as a Medical Secretary
• Working knowledge of medical terminology, procedures, and regulations
• Experience with Microsoft Office Suite
• Must be able to do basic bookkeeping tasks
• Experience processing insurance claims
• Excellent written and verbal communication skills
• Strong organizational and multitasking skills
• Superb customer service skills
• Must be able to maintain patient privacy

Metric Systems LLC is committed to maintaining an environment where every individual has a fair and equal opportunity to succeed. We welcome and consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected under federal, state, or local law. We strive to foster an environment built on respect, inclusion, and equal access to opportunities—where diverse perspectives strengthen our team and drive our mission forward.