Patient Care Coordinator/Front Desk

Busy medical practice looking for a full time receptionist able to work in a fast paced environment, handling multi-line phones while treating patients with the utmost respect.

Job Responsibilities:

Multitasking is a must. Our patient coordinator:

· Schedules patients appointment.

· Ensures that complete and accurate information is obtained from every patient prior to their appointments.

· Welcomes visitors by greeting them, in person or on the telephone

· Answers, screens and forwards incoming phone calls to the most appropriate staff member.

· Keep medical records updated by adding all faxes received to patients’ files in a timely manner

· Knows how to communicate with other medical offices to obtain medical records

· Sends required records to the facilities who have appropriately requested them

· Uploads transcribed providers dictations to patients’ records

· Understands HIPAA Policies

· Provides basic and accurate information in-person and via phone/email

· Receives, sorts and distributes daily mail/deliveries

· Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

· Notifies nurses of patient’s arrival.

· Provides a variety of administrative and clerical support to facilitate the smooth operation of the clinic.

· Ensures reception area is tidy and presentable

Receptionist Skills and Qualifications:
Telephone Skills, Verbal Communication, Microsoft Office Skills, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Multitasking.

The right candidate has:

· Professional attitude and appearance (Absolutely Essential)

· Proven work experience as a Receptionist, Front Office Representative or similar role

· Proficiency in Microsoft Office Suite

· Hands-on experience with office equipment (e.g. fax machines and printers)

· Solid written and verbal communication skills

· Ability to be resourceful and proactive when issues arise

· Excellent organizational skills

· Multitasking and time-management skills, with the ability to prioritize tasks

· Customer service attitude

· High school degree; some college or additional certifications within Healthcare are a plus

Experience Needed:
One year experience in an office environment
HS diploma or GED
MS Word, Excel, PowerPoint

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Experience:

• office: 1 year (Preferred)

Work Location: In person